heytappr for
HeyTappr vs generic ai chat widgets
An llm chat widget answers anything by generating text from your docs. That's flexible, and occasionally wrong. HeyTappr uses AI for one narrow job, picking which approved guide fits, then speaks only what your team wrote while spotlighting the real controls.
01
AI picks, humans write
Server-side AI matches the user's question, with page context, to an approved guide. Every word spoken is copy your team wrote and published.
02
Shows instead of describes
A chat reply describes where the button is. HeyTappr scrolls to it, spotlights it, and advances once the user clicks.
03
Honest when it doesn't know
With no matching guide, HeyTappr says so and logs the question in the needs-attention list rather than guessing.
see it in your product
a demo takes fifteen minutes: heytappr guiding real users through a real interface.
questions teams ask
Can HeyTappr answer open-ended questions?
No, by design. It guides users through tasks your team has approved guides for.
Can we try HeyTappr alongside what we already use?
Yes. The web install is one script tag (embed.js with a data-tapprid attribute) plus an allowlisted origin, and it can run next to other tools. Email shrit@HeyTappr.com to book a demo.
more use cases
related terms
or just email us and see it in your own product.