heytappr for

Policyholder guidance for insurance portals

People only open their insurance portal when something has gone wrong, and that is the worst time to be hunting for the claim button. HeyTappr lets them ask in their own words and guides them through the real portal, with every word approved by your compliance team.

what a stuck user types:

How do I file a claim for my car?

Calm, clear steps when it matters

HeyTappr speaks each step and spotlights the exact control, then advances when the policyholder acts. Someone stressed about an accident doesn't have to read a help article, they just follow along.

Nothing said that compliance didn't approve

Insurance language is regulated. HeyTappr never generates answers. It only speaks step copy your team wrote, reviewed, and published through approve then publish.

Privacy you can explain to an auditor

A data map, retention controls, a toggle for storing question text, export, an access log, and verified erasure. Web origins are allowlisted per workspace.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

book a demo

questions teams ask

Will HeyTappr give coverage advice?

No. It guides people through the portal using approved copy. If someone asks something no guide covers, it says so and logs the question for your team.

Can we keep question text from being stored?

Yes. Storing question text is a toggle, alongside retention controls and verified erasure.

more use cases

In-app guidance for healthcare and patient portals In-app help for hr and payroll software In-app guidance for internal enterprise tools In-app guidance for android apps In-app guidance for crm software HeyTappr for product marketing teams HeyTappr for technical writers and docs teams HeyTappr for sales engineers

or just email us and see it in your own product.