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HeyTappr vs stonly

Stonly is known for interactive step-by-step guides, decision trees, and knowledge base content for support teams. HeyTappr takes a different approach: instead of a guide panel to read, it points at the real control on the live page and says what to do.

what a stuck user types:
How do I refund this order?

01

On the page, not beside it

HeyTappr scrolls to and spotlights the live element for each step, speaks the instruction, and advances when the user acts.

02

Question in, guide out

Users describe what they want. Server-side AI matches it to a guide your team approved, with page context helping pick the right one.

03

Clear view of what's missing

The needs-attention list catches unanswered questions and broken selectors, so your team knows exactly what to write or fix.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

questions teams ask

Does HeyTappr do decision trees?

HeyTappr focuses on task guides matched from a user's question. Branching troubleshooting content is outside its core focus.

Can we try HeyTappr alongside what we already use?

Yes. The web install is one script tag (embed.js with a data-tapprid attribute) plus an allowlisted origin, and it can run next to other tools. Email shrit@HeyTappr.com to book a demo.

more use cases

related terms

or just email us and see it in your own product.