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HeyTappr vs shepherd.js

Shepherd.js is a well-liked open-source library for building guided tours in javascript. HeyTappr isn't a library: it's a hosted assistant that sits in your app, listens for questions, and guides users through the live interface out loud.

what a stuck user types:
Where do I rotate my api key?

01

No tour code to maintain

Guides live in the HeyTappr console, not in your repo. Edit, pause, or publish them without shipping a release.

02

Question matching included

Server-side AI matches what users type or say to the right approved guide, using live page context.

03

Breakage gets flagged

If a release breaks a step's selector, it shows up in the needs-attention list instead of a tour silently failing.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

questions teams ask

When is a library the better choice?

If you want a small number of fixed tours fully under your own code control, a library is a reasonable fit. HeyTappr fits when you want question-driven help your non-engineers can manage.

Can we try HeyTappr alongside what we already use?

Yes. The web install is one script tag (embed.js with a data-tapprid attribute) plus an allowlisted origin, and it can run next to other tools. Email shrit@HeyTappr.com to book a demo.

more use cases

related terms

or just email us and see it in your own product.