heytappr for

Reduce churn at the cancel flow, honestly

Plenty of people cancel because of one thing they couldn't figure out. HeyTappr lets them say what is wrong in their own words and, when there is a guide for it, walks them through the fix. When they just want to cancel, the guide takes them to the cancel button. No dark patterns.

what a stuck user types:

I want to cancel, I can't get the export to work

Fix the problem behind the cancellation

Ai intent matching picks up the real problem in the user's words, like the broken export, and starts the approved guide for it. The user gets unstuck and decides for themselves whether to stay.

Cancel stays one guide away

Write a clear cancel guide too. If a user asks to cancel, HeyTappr spotlights the steps plainly. Being straightforward builds the trust that brings people back.

Learn why people leave

Questions asked near cancellation show up in your analytics and needs-attention list, giving you the reasons in users' own words.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

book a demo

questions teams ask

Does HeyTappr hide the cancel button?

No. It only guides users with copy your team approved, and we recommend a clear cancel guide.

Can we see what users said before cancelling?

If you enable storing question text, yes. It is a toggle in the privacy controls.

more use cases

Guide users to update their payment method Guide users through a plan upgrade Guide developers through webhooks and api keys Guide admins through roles and permissions Guide users to export their data Guide analytics and the outcome funnel Needs-attention: broken guides and missing ones Privacy and data governance controls

or just email us and see it in your own product.