heytappr for

Guide users to update their payment method

A card expires, a payment fails, and the user can't find where to fix it. That is revenue lost to navigation. HeyTappr lets them ask how to update their card and walks them straight to the billing settings and through the form.

what a stuck user types:

Where do I change the card on my account?

From question to billing page

HeyTappr spotlights the account menu, the billing tab, and the update button in order, advancing as the user clicks each one.

Approved copy on a sensitive screen

Billing is not the place for improvised answers. Every step is copy your team approved, and guides can be paused or edited any time.

Fewer billing tickets

"Where do I update my card" Is one of the most common support questions in any subscription product. Answering it in the product frees your team for the harder ones.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

book a demo

questions teams ask

Does HeyTappr see card details?

HeyTappr spotlights interface controls. It doesn't need card data, and privacy controls let you decide what question data is stored.

What if the billing page is on a different domain?

Guides run on the web origins you allowlist per workspace.

more use cases

Trial to paid activation with in-app guidance Guidance for first-run empty states Help users find a setting that moved Onboarding that answers, instead of presenting Help that shows up where the problem is In-app guidance for saas dashboards In-app help for fintech and banking apps Guided help for e-commerce and marketplace seller tools

or just email us and see it in your own product.