heytappr for

Help users through a ui redesign

You shipped a better interface, and your most loyal users are furious because nothing is where it used to be. HeyTappr lets them ask where something went and walks them straight to it in the new design.

what a stuck user types:

Where did the reports tab go?

Old habits, new locations

Write intents in the old vocabulary. When a user asks for the thing they remember, HeyTappr matches it and spotlights its new home.

Ship the guides with the release

Guides go through approve then publish, so you can prepare them ahead of the redesign and publish them on launch day.

Measure the transition

Assisted sessions and outcome funnels show how many users needed help finding things, and needs attention shows what you missed.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

book a demo

questions teams ask

What about guides written for the old UI?

Old selectors that stop matching appear in needs attention, so nothing breaks silently.

Does HeyTappr show a tour of the new design?

No. It answers what each user asks, when they ask it.

more use cases

Help users find a setting that moved Onboarding that answers, instead of presenting Help that shows up where the problem is User onboarding that answers the question the user actually asked Feature adoption without another announcement banner HeyTappr vs appcues HeyTappr vs pendo guides HeyTappr vs userflow

or just email us and see it in your own product.