HeyTappr for
Help that shows up where the problem is
The moment a user opens your help center, they've left your product. HeyTappr keeps the answer on the same screen as the problem: ask, and the exact button lights up.
Guidance on the live page, not a screenshot
HeyTappr scrolls to and spotlights the actual control in your interface, speaks the instruction out loud, and advances automatically the moment the user acts. No overlays drawn over stale screenshots, no video of someone else's screen.
Every word is yours
Your team writes the guides: the customer intents they answer, the copy for each step, and a CSS selector for every target. AI only chooses which approved guide fits the question, it never improvises an answer.
You learn from every session
The console shows assisted sessions, started and completed workflows, an outcome funnel, and a needs-attention list: selectors your last release broke and questions users asked that no guide covers yet.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- Do users have to browse for the right article or tour?
- No. They ask in their own words and the matching approved guide starts automatically, chosen from the question and the live page context.
- What does installation involve?
- Adding one script tag to your web app and allowlisting your origins. There's an Android SDK for mobile apps via a Gradle dependency.
More use cases
Or just email us and see it in your own product.