heytappr for

In-app help for property management software

Property managers juggle leases, rent, and maintenance, and tenants just want to pay rent and report a leak. Both groups get stuck in different places. HeyTappr answers each of them in their own words and walks them through the exact screen they are on.

what a stuck user types:

How do I set up automatic rent reminders for this unit?

Managers and tenants, one install

Url patterns separate the manager console from the tenant portal. A tenant asking about payments gets the tenant guide, a manager asking the same thing gets the ledger guide. Both are approved by your team.

Fewer calls to the office

"How do I submit a maintenance request" Should never be a phone call. HeyTappr spotlights the request button, the category dropdown, and the photo upload, speaking each step until the request is in.

See where renewals and setups stall

The outcome funnel shows where managers drop off in the lease renewal or unit setup guides. That tells your product team exactly which screen to simplify.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

book a demo

questions teams ask

Can tenants use it on their phones?

The web script works in mobile browsers, and the Android SDK brings the same guides into a native Android app.

Who writes the guides?

Your team, in the console. Each guide has intents, URL patterns, approved step copy, and a CSS selector per step.

more use cases

In-app guidance for marketing automation tools Staff guidance for restaurant and retail pos software Self-care guidance for telecom apps Citizen guidance for government service portals In-app help for travel booking platforms HeyTappr vs whatfix HeyTappr vs userpilot HeyTappr vs chameleon

or just email us and see it in your own product.