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HeyTappr vs whatfix

Whatfix is a mature digital adoption platform, popular for employee software training and customer-facing flows. HeyTappr focuses on a single moment: a user is stuck, asks how, and gets walked through it out loud on the real interface.

what a stuck user types:
How do I create a new vendor record?

01

A different entry point

Rather than a library of flows users browse or get shown, HeyTappr begins with the user's words. AI only picks which approved guide fits, then runs it.

02

Voice plus spotlight

Every step is spoken aloud and the live control is spotlighted and scrolled into view. The guide auto-advances when the user completes the step.

03

Analytics about help, not just views

Outcome funnels show who asked, started, and finished each guide. The needs-attention list flags broken selectors and questions with no guide.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

questions teams ask

Which should we choose?

If you need a broad adoption suite across many tools, a platform like Whatfix covers more ground. If you want question-driven spoken walkthroughs with minimal setup, HeyTappr is built for that.

Can we try HeyTappr alongside what we already use?

Yes. The web install is one script tag (embed.js with a data-tapprid attribute) plus an allowlisted origin, and it can run next to other tools. Email shrit@HeyTappr.com to book a demo.

more use cases

related terms

or just email us and see it in your own product.