heytappr for
HeyTappr for b2b marketplace ops teams
A marketplace has two sets of users, and both of them email your ops team. HeyTappr lets buyers and suppliers ask how to do things in their own words and walks them through it on the live page.
01
Guides for each side of the market
Write separate guides for buyer and supplier tasks, scoped by URL pattern. The AI matches each question to the right approved guide using live page context.
02
Fewer tickets for routine tasks
Listing updates, order changes, and account settings are exactly the repeatable tasks HeyTappr handles well. It speaks each step and spotlights the real control until the task is done.
03
See which workflows confuse people
Outcome funnels show where users drop off in a guide, and the needs-attention list shows what they ask that isn't covered yet.
see it in your product
a demo takes fifteen minutes: heytappr guiding real users through a real interface.
questions teams ask
Can HeyTappr answer policy questions?
Only if your team wrote and approved a guide for it. HeyTappr never improvises answers.
Does it work on our supplier mobile app?
If it is a native Android app, yes, through the Android SDK.
more use cases
related terms
or just email us and see it in your own product.