heytappr for
HeyTappr for implementation specialists
You answer the same setup questions on every kickoff. HeyTappr lets new customers ask those questions inside the product and get walked through the configuration themselves, so your calls can go to the parts that actually need a human.
01
Turn your runbook into guides
The steps you repeat on every implementation become guides in the console, with approved copy and a selector for each control. Customers ask, and HeyTappr speaks and spotlights the path on their own screen.
02
Customers keep moving between calls
Instead of waiting for the next session, a stuck admin asks HeyTappr and finishes the step. Auto-advance means each step moves on as soon as they complete it.
03
Walk into every call knowing where they are
Outcome funnels show which setup guides were started and finished, and the needs-attention list shows what customers asked that you haven't covered yet.
see it in your product
a demo takes fifteen minutes: heytappr guiding real users through a real interface.
questions teams ask
Does it work for complex, multi-page setup?
Guides use URL patterns and CSS selectors per step, so they can follow users through the pages involved in a configuration task.
Can we edit guides as our process changes?
Yes. Guides can be edited, paused, or deleted at any time, and every change goes through approve then publish.
more use cases
related terms
or just email us and see it in your own product.