heytappr for

In-app guidance for logistics and fleet software

Dispatch doesn't stop for training. New dispatchers learn your platform mid-shift, with trucks already moving. HeyTappr lets them ask how to do something right now and walks them through the real screen while they keep working.

what a stuck user types:

How do I reassign this load to another driver?

Help in the middle of a shift

No one has time to open a knowledge base when a delivery is late. HeyTappr matches the question to an approved guide and spotlights the exact controls, speaking each step so the dispatcher can keep an eye on the board.

Guides for the exceptions, not just the happy path

The flows people forget are the rare ones: a failed delivery, a vehicle swap, a route override. Write a guide for each and HeyTappr will surface it whenever someone asks in their own words.

Driver apps covered too

The Android SDK brings the same guides into native driver apps, so a driver who asks how to mark a delivery as partial gets walked through it on their phone.

see it in your product

a demo takes fifteen minutes: heytappr guiding real users through a real interface.

book a demo

questions teams ask

Does HeyTappr slow down a busy dispatch screen?

It loads from one script tag and only acts when a user asks. Guides spotlight the live elements that are already there.

How do we know which guides matter most?

The console shows assisted sessions and an outcome funnel per guide, plus the questions no guide answers yet.

more use cases

In-app help for travel booking platforms In-app guidance for accounting and invoicing software In-app guidance for saas dashboards In-app help for fintech and banking apps Guided help for e-commerce and marketplace seller tools Ai intent matching from the user’s own words Approved copy only, nothing improvised Guide analytics and the outcome funnel

or just email us and see it in your own product.