HeyTappr for
In-app guidance for healthcare and patient portals
Patient portals serve everyone, including people who rarely use software and people who cannot easily read small interface text. HeyTappr speaks each step out loud and spotlights the exact control on the live page, so patients can book, refill, and message without phoning the front desk.
Spoken, spotlighted steps for every patient
HeyTappr reads the active instruction out loud, scrolls to the right control, and highlights the real element on the page. It advances automatically when the patient uses it. That combination works for patients who would never find their way through a help centre.
Your clinical and compliance teams own the words
HeyTappr never generates its own answers. Every step is approved copy written in your console, published only after review, and instantly pausable or editable. That is the difference between guidance and a chatbot in a healthcare setting.
Privacy handled seriously
You get a data map, retention controls, a toggle for storing question text, export, an access log, and verified erasure. Origins are allowlisted per workspace and admin actions use a rotatable workspace key.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- Can we avoid storing what patients type into the assistant?
- Yes. Storing question text is a toggle. You also get a data map, retention settings, export, an access log, and verified erasure to support your privacy obligations.
- Will the assistant ever give medical advice?
- No. HeyTappr only speaks copy your team wrote and approved, and it only guides patients through actions in your portal, like booking an appointment or opening results. It never improvises answers.
More use cases
Or just email us and see it in your own product.