HeyTappr for
In-app guidance for internal enterprise tools
Every internal rollout follows the same script: training decks, a wiki page, then months of the same questions in the team channel. HeyTappr puts the training inside the tool itself, so employees ask what they are trying to do and get walked through the live interface.
Training that lives inside the tool
Instead of a deck people skim once, employees ask HeyTappr at the moment they are stuck. Server-side AI matches the question to the right approved guide using live page context and starts it automatically, spotlighting real controls step by step.
Measure the rollout, not just announce it
Analytics show assisted sessions, started and completed workflows, an outcome funnel, a daily trend, and a platform split, filterable by date range. You can see whether people are actually completing the new process, not just whether they logged in.
Find the gaps before the complaints
The needs-attention list shows questions employees asked that no guide covers, plus selectors broken by UI changes. It is a prioritized to-do list for your enablement team, drawn from real demand.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- Can we update guides when the tool or process changes?
- Yes. Guides can be edited, paused, or deleted in the console at any time, and changes go through the same approve-then-publish flow. Broken selectors surface in the needs-attention list so you catch UI drift early.
- How is access to internal tools kept safe?
- Web origins are allowlisted per workspace, so HeyTappr only runs on the apps you approve, and admin actions use a rotatable workspace key.
More use cases
Or just email us and see it in your own product.