HeyTappr for
In-app help for hr and payroll software
Most people open their hr system a few times a year, and forget how it works in between. Every open enrollment and every payslip question lands on hr admins instead. HeyTappr answers how do I questions by walking the employee through the live interface until the task is done.
Built for the once-a-year user
Employees do not remember where anything lives, and they should not have to. They ask in their own words, server-side AI matches the question to the right approved guide using live page context, and the guide starts automatically.
Walks them through, step by step
HeyTappr speaks each instruction, spotlights the exact field or button on the real page, and advances once the employee uses it. Leave requests, payslip downloads, and benefits changes get finished instead of abandoned.
Consistent answers for sensitive topics
Pay and benefits are exactly where you do not want an improvised answer. Every word HeyTappr says is copy your hr team wrote and approved in the console, published through an approve-then-publish flow, and pausable at any time.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- Can we prepare guides ahead of open enrollment?
- Yes. Author the guides in the console with intents, URL patterns, approved copy, and selectors, approve and publish them when enrollment opens, and pause them when it closes.
- How do we know which questions employees actually ask?
- The needs-attention list shows questions users asked that no guide covers, alongside broken selectors. Analytics also cover assisted sessions, started and completed workflows, an outcome funnel, and a daily trend.
More use cases
Or just email us and see it in your own product.