heytappr for
HeyTappr for customer education teams
Your academy covers the concepts well. But most learning happens at the moment someone is stuck in the product, not during a scheduled course. HeyTappr brings your approved instruction to that moment, spoken aloud and pointed at the real interface.
01
Learning at the point of need
Customers ask in their own words and HeyTappr matches the question to one of your guides. It speaks each step, spotlights the live control, and advances as they act. Learning by doing, with a guide next to them.
02
One source of approved instruction
Guide copy is written and approved in the console by your team. What HeyTappr says matches what your courses teach, because the same people wrote it.
03
Find the gaps in your curriculum
The needs-attention list collects questions no guide answers. That's a ready-made list of lessons customers are asking for.
see it in your product
a demo takes fifteen minutes: heytappr guiding real users through a real interface.
questions teams ask
Does HeyTappr replace our LMS or academy?
No. It complements it. Courses teach the why, HeyTappr guides the how inside the product.
Can we measure whether guides worked?
Each guide has an outcome funnel showing how many users started it and how many finished.
more use cases
related terms
or just email us and see it in your own product.