Can HeyTappr replace our onboarding tour entirely?

It can replace the parts users skip. Instead of one linear tour, you publish a guide per task — teams write the intents, approved copy, and CSS selectors in the console — and users trigger the one they need by asking in their own words.

Does HeyTappr improvise answers like an AI chatbot?

No. The AI only matches the user’s question to a guide your team approved and published. Every word HeyTappr speaks is copy your team wrote, and guides can be paused, edited, or deleted at any time.

HeyTappr for

HeyTappr vs traditional product tours

Product tours show every new user the same sequence of tooltips, whether they need it or not. HeyTappr waits until someone actually asks for help, then guides them through the real interface out loud. Same goal — users who can use your product — very different moment of delivery.

“How do I set up my first project?”

Help arrives when it’s asked for, not on first login

Tours front-load everything at signup, when users have the least context and the most impatience. HeyTappr answers the question the user just asked, on the page they’re already on. Server-side AI matches their words against your approved guides and starts the right one automatically.

Guidance on the real interface, not an overlay script

HeyTappr scrolls to and spotlights the exact live control the user needs, speaks the instruction out loud, and advances the moment they use that control. There’s no “Next” button to click through and no drifting tooltip anchored to a stale screenshot of your UI.

You learn what users actually needed

A tour tells you who skipped it. HeyTappr’s analytics show assisted sessions, an outcome funnel for started versus completed workflows, and a needs-attention list of questions no guide covers yet. That demand signal tells you which guide to write next.

See it in your product

A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.

Book a demo

Questions teams ask

Can HeyTappr replace our onboarding tour entirely?: It can replace the parts users skip. Instead of one linear tour, you publish a guide per task — teams write the intents, approved copy, and CSS selectors in the console — and users trigger the one they need by asking in their own words.
Does HeyTappr improvise answers like an AI chatbot?: No. The AI only matches the user’s question to a guide your team approved and published. Every word HeyTappr speaks is copy your team wrote, and guides can be paused, edited, or deleted at any time.

More use cases

HeyTappr vs Userflow HeyTappr vs Intercom Product Tours HeyTappr vs Support Chatbots HeyTappr vs Help Center Documentation HeyTappr vs Video Tutorials Guide Analytics and Outcome Funnel | HeyTappr Needs-Attention: Broken Selectors and Gaps | HeyTappr Privacy and Data Governance Controls | HeyTappr

Or just email us and see it in your own product.