HeyTappr for
HeyTappr for product managers
You ship features; users still don’t find them. HeyTappr lets your users ask for help in their own words, then walks them through the live interface with copy your team approved. The analytics show which workflows get started, which get finished, and what people asked for that no guide covers yet.
See demand you didn’t know existed
The needs-attention list surfaces questions users asked that no guide covers. That is a ranked backlog of confusion, straight from your users, filterable by date range and platform.
Measure adoption as an outcome funnel
Every guide reports assisted sessions, started and completed workflows, and a daily trend. You can tell the difference between a feature nobody finds and a flow people start but abandon.
Iterate without shipping code
Guides are authored in a console: intents, URL patterns, approved copy, and a CSS selector per step. You can edit, pause, or publish a guide the same day you spot a problem.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- Does HeyTappr improvise answers like a chatbot?
- No. Every word it speaks is approved copy written by your team. Server-side AI only matches the user’s question to the right published guide and starts it — it never generates answers.
- How do we know which guides to build first?
- The needs-attention list in analytics shows unanswered demand — real questions users asked that no guide covers — so you build guides against observed confusion, not guesses. Email shrit@HeyTappr.com to book a demo.
More use cases
Or just email us and see it in your own product.