HeyTappr for
In-app guidance for smart home and iot companion apps
Companion apps carry the whole burden of a physical product: pairing, wifi setup, automations, firmware. When the app confuses people, they blame the device and return it. HeyTappr lets users ask what they are trying to do and walks them through the live app screen by screen.
Setup help at the moment of frustration
A user stuck on device settings asks in their own words, and HeyTappr matches the question to your approved guide for that screen using live page context. It starts immediately, which matters when someone is one bad minute away from a return.
Spoken steps with the control spotlighted
HeyTappr reads each instruction out loud, scrolls to the exact toggle or button, and highlights the real element. It advances automatically once the user taps it, so instructions never drift out of sync with what they are doing.
Web and android from the same guides
Install on the web app with one script tag, and on Android with a Gradle dependency and a small Kotlin API. Analytics include a platform split, so you can see how web and mobile users differ, plus an outcome funnel and needs-attention list.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- Does HeyTappr work in our Android companion app?
- Yes. There is an Android SDK installed as a Gradle dependency with a small Kotlin API, so the same team-authored guides help users on mobile as well as on the web.
- Can HeyTappr configure the device itself?
- HeyTappr guides the user through your app's own interface — speaking instructions and spotlighting real controls. The user performs each action themselves; HeyTappr advances once they do.
More use cases
Or just email us and see it in your own product.