heytappr for
In-app help for lms and edtech platforms
The start of every term is the same: teachers who can't find the gradebook, students who can't find the submit button, and a support inbox on fire. HeyTappr sits inside your platform and answers "How do I" Questions by walking people through the real screen.
01
One assistant, two very different users
Teachers set up courses and grade, students submit and check feedback. Url patterns and page context mean the same question gets a different approved guide depending on whether someone is in the course builder or the student view.
02
Spoken steps help younger and newer users
HeyTappr reads each step out loud while spotlighting the control, which helps students who are still learning to read interfaces, or anyone following along on a shared classroom screen. The text is on screen too.
03
Term-start spikes, handled inside the product
Instead of the same ticket a hundred times, the question gets answered on the page. Anything no guide covers lands in needs attention, so you can write the missing guide before the second week.
see it in your product
a demo takes fifteen minutes: heytappr guiding real users through a real interface.
questions teams ask
Does it work in a mobile learning app?
The Android SDK delivers the same guides in native Android apps, so students on phones get the same walkthroughs.
What data does HeyTappr keep about students?
You control it. There is a data map, retention settings, a toggle for storing question text, export, an access log, and verified erasure.
more use cases
related terms
or just email us and see it in your own product.