HeyTappr for
A product assistant that lives inside your app
Your users don't want a help center, they want to finish the task. HeyTappr sits inside your product, listens to the question, and walks the user through the real interface, one spoken, spotlighted step at a time.
Guidance on the live page, not a screenshot
HeyTappr scrolls to and spotlights the actual control in your interface, speaks the instruction out loud, and advances automatically the moment the user acts. No overlays drawn over stale screenshots, no video of someone else's screen.
Every word is yours
Your team writes the guides: the customer intents they answer, the copy for each step, and a CSS selector for every target. AI only chooses which approved guide fits the question, it never improvises an answer.
You learn from every session
The console shows assisted sessions, started and completed workflows, an outcome funnel, and a needs-attention list: selectors your last release broke and questions users asked that no guide covers yet.
See it in your product
A demo takes fifteen minutes: HeyTappr guiding real users through a real interface.
Questions teams ask
- How does HeyTappr get into my product?
- One script tag for web apps, plus an allowlist of the origins that may load it. Android apps use a small Gradle dependency with the same guides.
- Does the AI make up answers?
- No. AI only selects which of your approved, published guides matches the user's question and the current page. All copy is written and approved by your team.
More use cases
Or just email us and see it in your own product.